Impact of Working Environment Strategy on Employee Retention (Case Study on TeleYemen Company in Yemen)

The objective of this research is to explore how workplace environment strategies influence employee retention in a telecommunication company. Through an in-depth case study, the study evaluates the impact of specific initiatives, including remote work options, technological infrastructure, internal communication systems, and organizational support mechanisms. Both quantitative data and qualitative input from staff are analyzed to gain a comprehensive understanding of how these elements contribute to retaining employees. The target population of this research includes 130 employees and a sample of 50 employees randomly selected to gather relevant data on employee turnover and retention strategies across different departments in TeleYemen Company. The findings reveal that thoughtfully implemented workplace strategies are strongly linked to higher retention rates. Key insights demonstrate that when employees feel supported through flexible work policies, efficient communication, and robust technological tools, they are more likely to remain engaged and committed to the organization. This study underscores the importance of designing work environments that prioritize employee needs and satisfaction. For telecommunication companies aiming to improve retention, these results emphasize the value of cultivating a positive and supportive work culture tailored to industry demands. Recommendations and suggestion made at the end of the study for enhancing the company capabilities in retaining the employees in the company.

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